Refund Policy

Because bespoke software engineering involves substantial upfront technical research, architecture planning, and developer resource allocation:

• Payments made for custom software development, web development, mobile apps, ERP systems, or bespoke digital solutions are non-refundable once the project has officially started.
• If a project is canceled by the client after work has begun, no refund will be issued for completed, in-progress, or ongoing engineering work.

For contracts structured on incremental delivery milestones:

• Payments made for completed and approved milestones are strictly non-refundable.
• If a project is terminated before the next milestone begins, only the unused portion of any advance payment (if any exists) may be considered for a discretionary refund at DELTA DEVELOPS’ sole discretion.

For predefined service packages, retainer packages, or recurring subscription plans:

• Refund requests must be formally submitted in writing within 7 days of initial purchase.
• Eligibility is strictly contingent upon the service not having been substantially used, initiated, or delivered.

In the unlikely scenario where DELTA DEVELOPS is completely unable to deliver an agreed-upon core service due solely to internal technical impossibility or company fault, a partial or full refund may be issued proportional to the work remaining uncompleted.

All formal refund inquiries or requests must be submitted in writing with project reference codes and relevant documentation to:

Official Support: info@deltadevelops.com

DELTA DEVELOPS reserves the exclusive right to evaluate, approve, or reject refund requests based on project audit reports and terms compliance.